The 5-StarCustomer Experience: Three Secrets to Providing Phenomenal Customer...The 5-Star Customer Experience: Three Secrets to Providing Phenomenal Customer Servicemore
With dust jacket. It s a preowned item in good condition and includes all the ...With dust jacket. It s a preowned item in good condition and includes all the pages. It may have some general signs of wear and tear such as markings highlighting slight damage to the cover minimal wear to the binding etc. but they will not affect...more
You must deliver an amazing customer experience. Why? It is the competitive ed...You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business--in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service...more
Great Hotel Service: 101 Ways to Create Great CustomerService and Experience ...Great Hotel Service: 101 Ways to Create Great Customer Service and Experience in the Hospitality Industrymore
Ron Zemke is one of today s most sought-after maangement consultants The Servi...Ron Zemke is one of today s most sought-after maangement consultants The Service Edge is required reading for every executive and manager interested in reaping the benefits of customer care--and in getting one-up on the competition.more
Ron Zemke is one of today s most sought-after maangement consultants The Servi...Ron Zemke is one of today s most sought-after maangement consultants The Service Edge is required reading for every executive and manager interested in reaping the benefits of customer care--and in getting one-up on the competition.more
It is not a product it is the freight to make up the difference.Please contact...It is not a product it is the freight to make up the difference.Please contact customer service before purchasing the linkmore
It s a preowned item in good condition and includes all the pages. It may have...It s a preowned item in good condition and includes all the pages. It may have some general signs of wear and tear such as markings highlighting slight damage to the cover minimal wear to the binding etc. but they will not affect the overall reading...more
The CustomerService Success Guide Step-by-Step Preparation to Help You Confid...The Customer Service Success Guide Step-by-Step Preparation to Help You Confidently Get Hired and Succeed Customer service interviews can be stressful competitive and difficult to predict especially when employers expect strong communication...more
Hiring the wrong customerservice employee can damage customer trust lower tea...Hiring the wrong customer service employee can damage customer trust lower team performance and cost your business far more than you realise. The Comprehensive Customer Service Interview Guide is a practical ready-to-use hiring framework designed to...more
Customerservice is changing faster than ever Artificial intelligence is trans...Customer service is changing faster than ever Artificial intelligence is transforming how companies communicate solve problems and support customers across every industry Artificial Intelligence for Customer Service Teams is a practical guide for...more
The Customer Rules: The 39 Essential Rules for Delivering Sensational ServiceThe Customer Rules: The 39 Essential Rules for Delivering Sensational Servicemore