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Sage Human Services Guides Total Quality Management in Human Service Organizations Book 67 (Paperback)

Sage Human Services Guides Total Quality Management in Human Service Organizations Book 67 (Paperback)

Now that business government and other fields are embracing Total Quality Management (TQM) as their management philosphy TQM may also hold the solution for problems that exist in human services organizations today. After a brief history of TQM the...

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