-11% Pre-Owned When You Say Yes but Mean No: How Silencing Conflict Wrecks Relationships and Companies... and What You Can Do About It (Hardcover) 1400046009 9781400046003

Pre-Owned When You Say Yes but Mean No: How Silencing Conflict Wrecks Relationships and Companies... and What You Can Do About It (Hardcover) 1400046009 9781400046003

We live in a culture--especially at work--that prefers harmony over discord agreement over dissent speed over deliberation. We often smile and nod to each other even though deep down we could not disagree more. Whether with colleagues friends or...


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