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Pre-Owned Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don t Feel Like It!...Even When They Don t Deserve It! (Paperback) 0070248176 9780070248175
Unlike other customer service books Jeff and Valerie Gee s concise motivational book is written both for executives and managers but for the millions of front-line workers who serve customers directly. The authors share their straightforward proven...
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