Shopzilla - Pre-Owned Leisure Programming: A Service-Centered and Benefits Approach (Paperback) 0072353899 9780072353891

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Pre-Owned Leisure Programming: A Service-Centered and Benefits Approach (Paperback) 0072353899 9780072353891

Pre-Owned Leisure Programming: A Service-Centered and Benefits Approach (Paperback) 0072353899 9780072353891

This comprehensive text addresses all three levels of leisure programming: direct service delivery; program planning and program management. It focuses on issues related to customer service and benefits-such as providing leisure experiences...

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