Pre-Owned Customer Understanding: Three Ways to Put the Customer in Customer Experience and at the Heart of Your Business Paperback 1686886810 9781686886812 from other stores
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Pre-Owned Customer Understandi...
Customer Understanding: Three Ways to Put the Customer in Customer Experience ...
Customer Understanding: Three Ways to Put the Customer in Customer Experience (and at the Heart of Your Business) by Franz Annette
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Pre-Owned The Cult of the Cust...
Our books are pre-loved which means they have been read before. We carefully c...
Our books are pre-loved which means they have been read before. We carefully check all our books and believe them to be in a - USED - VERY GOOD Condition condition. If you re not completely satisfied please get in touch & we ll be happy to help....
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Pre-Owned The Cult of the Cust...
Earlier edition published in 2009 by John Wiley & Sons. Contributor: Shep Hyke...
Earlier edition published in 2009 by John Wiley & Sons. Contributor: Shep Hyken
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Pre-Owned Customer Experience ...
This is said to be the Age of the Customer where business battles will be won ...
This is said to be the Age of the Customer where business battles will be won through differentiated customer experience. There is a huge need for customer experience professionals as well as aspiring customer centric companies to learn and apply...
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Pre-Owned Delivering Fantastic...
This book is for anyone who works serving customers in a B2C company or other ...
This book is for anyone who works serving customers in a B2C company or other businesses in a B2B environment. Everyone has an important role to play in creating a good customer experience whether it be managers associates sales reps marketing...
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Pre-Owned The Customer Service...
The way we do business has changed. Customers are no longer driven by products...
The way we do business has changed. Customers are no longer driven by products and services alone. They are experience driven customers who seek meaningful and genuine interactions with the companies they do business with. Many companies have...
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The Cult of the Customer: Crea...
In today s competitive business climate you can t just satisfy your customers....
In today s competitive business climate you can t just satisfy your customers. You have to be better than that giving them experiences that they won t forget. Author Shep Hyken has spent thirty years studying great companies and the evangelists they...
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Pre-Owned Customer Experience ...
Customer Experience Book : How to design measure and improve customer experien...
Customer Experience Book : How to design measure and improve customer experience in your business
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The Symphony of Customer Exper...
CRAFTING EXPERIENCES THAT STAY In a world where choices are endless and attent...
CRAFTING EXPERIENCES THAT STAY In a world where choices are endless and attention is fleeting one thing remains timeless: the power of a truly unforgettable experience. The Symphony of Customer Experience offers a new perspective where CX is more...
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Pre-Owned Crisp: Twenty Ways t...
CONDITION – USED: Books sold are in GOOD or better condition. Good Condition...
CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining...
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The Levels Of Customer Experie...
Customer experience is the interactions and experiences your customer has with...
Customer experience is the interactions and experiences your customer has with your business throughout the entire customer journey of the first contact and becoming a happy and loyal customer. To get customer-centricity you need to invest more in...
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Pre-Owned Käuferverhalten: Cu...
Das Verst?ndnis des K?uferverhaltens ( Customer Insights ) steht traditionell ...
Das Verst?ndnis des K?uferverhaltens ( Customer Insights ) steht traditionell im Zentrum aller Marketing?berlegungen und dient als Grundlage um Kunden zu beeinflussen und Kundenbeziehungen zu gestalten - unabh?ngig davon ob diese prim?r online...
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Pre-Owned Customer Tells: Deli...
Our books are pre-loved which means they have been read before. We carefully c...
Our books are pre-loved which means they have been read before. We carefully check all our books and believe them to be in very good condition. If you re not completely satisfied please get in touch & we ll be happy to help. ISBN-10: 0692630406...
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Pre-Owned Customer Culture: Ho...
A detailed start-to-finish plan for building a customer-centric culture--and t...
A detailed start-to-finish plan for building a customer-centric culture--and the systems that let good people deliver oustanding service. CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover...
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Pre-Owned Speaking Frankly Abo...
Foreward by Dr. Dan Dana (Conflict Resolution) & John Marchica (The Accountabl...
Foreward by Dr. Dan Dana (Conflict Resolution) & John Marchica (The Accountable Organization) Speaking Frankly About Customer Relationship Management is a comprehensive guide to the strategic and technological elements of building and maintaining...
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