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BestBuyEyeglasses.com Report Card & Customer Reviews

Ratings Report Card*

BestBuyEyeglasses.com BestBuyEyeglasses.com

Rated by
5,000 customers
since 2004
  • Overall Rating: 8.2Overall Rating
  • Would Shop Here Again: 8.2Would Shop Here Again
  • On Time Delivery: 8.3On Time Delivery
  • Customer Support: 7.9Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 66% 81% 82%
Neutral 17% 6% 4%
Negative 17% 13% 14%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Feb 04, 2010

Wonderfull experience, Found what I wanted at a very afforadable price, after searching many supposed discount sites. A great deal with no sales tax and free shipping. I recieved my order promptly, and I absolutely love my new Columbia sunglasses!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Feb 02, 2010

I didnt recieve a shipped confirmation or tracking info? But all in all I am completely satisfied.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Feb 02, 2010

I received no confirmation of my order nor did I receive a delivery schedule for the product I bought. The only confirmation I got was from PayPal when I authorized payment.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jan 30, 2010

awesome site. I was just a little irked by the fact that I wasn't e-mailed a confirmation of order or tracking.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Jan 26, 2010

The main disappointment was the quality of work with the lenses. I will be contacting the company to discuss the gaps between the frames and lenses. The perscription seems fine but the lenses weren't sized well so there are gaps on each side of the frame.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jan 17, 2010

i am very please with the quality of product,the ease of ordering and most of all not delivery both ways!!!!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jan 13, 2010

bestbuyeyeglasses is an excellent web to buy glasses and with very good pricesI am planing my next purchase, thanks
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jan 02, 2010

I've yet to receive the purchased item's, thus, no reason to complete the survey.
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0 out of 1 people found this review helpful.

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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Dec 30, 2009

A status even via email would be nice when the product is coming
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Dec 22, 2009

Would have liked information to let me know when product was shipped and perhaps tracking information.
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