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Instawares Report Card & Customer Reviews

Ratings Report Card*

Instawares Instawares

Rated by
1,000 customers
since 2004
  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 88% 86%
Neutral — 4% 6%
Negative — 8% 8%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Oct 08, 2008

I received notice that the item was not in stock and my credit card was credited for the amount. I am satisfied with the way it was handled.
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1 out of 1 people found this review helpful.

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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 22, 2008

still waiting for part of the order
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0 out of 0 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 18, 2008

We really like everything we have ordered from Instawares. When I place my last order, it showed I had qualified for a gift certificate. How do I claim that so I can place another order? Thank you.
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0 out of 0 people found this review helpful.

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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Sep 11, 2008

The product I order doesnt match the picture online or the product detail. when I called to make sure there are hinges on the dome cover, Instaware agent told me yes there is a door and hinges on the dome. picture only has a cut out in the center. The product i Received has no cutout or hinges. This product is useless for the purpose i purchased it. Called... More
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0 out of 0 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 11, 2008

I used the on-line chat to obtain the availability of the product. The staff member was prompt in contacting the manufacturer and getting me the information. The order was fulfilled and delivered promptly. The item was exactly as ordered.
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0 out of 0 people found this review helpful.

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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Sep 10, 2008

i am still waiting for back ordered items
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0 out of 0 people found this review helpful.

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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Aug 18, 2008

The remaining part of my order did not come in until 8/12/08.
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0 out of 0 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 18, 2008

Give up the good work.
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0 out of 0 people found this review helpful.

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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 18, 2008

Order tracking after given to UPS was basically non-existent until it arrived at my location.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 11, 2008

I talked online with a customer service rep. As soon as I thought of a question, I entered the assistance key and the response was so quick, I didn't have time to blink.... Great service, great shippping and great all around purchase. Will purchase again.
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