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Instawares Report Card & Customer Reviews

Ratings Report Card*

Instawares Instawares

Rated by
2,500 customers
since 2004
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 8.3Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 7.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 93% 92%
Neutral — — 4%
Negative — 7% 4%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 06, 2009

I am one that likes to pay the credit card bill as soon as I receive the product invoice. I hope it come next week as my deadline is the 15th of each month.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 31, 2009

Missing 2 bars of the Lux that was ordered.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 27, 2009

I had a LOT of trouble finding the exact replacement wheel casters for my Rubbermaid 35 gallon Wave Break mop bucket -- yours was the only on-line catalog I was able to locate them. Kudos to you! Thanks for making it so easy.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 28, 2009

Glad to find what I wanted, since I cannot find the product I ordered in stores around town. My order went very smoothly and the items arrived in perfect shape and in a timely fashion. Keep up the good work.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 23, 2009

was very happy to find and purchase the wire whips. We needed them at work and couldn't find any the size we needed in regular food service equipment catalogs.
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0 out of 1 people found this review helpful.

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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Sep 20, 2009

I have tried many times to call the only phone # on the packing slip. All I get is a busy signal. These bowls are porcelain, not glass. I want to speak with a customer service rep. We wish to return these bowls.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 22, 2009

I'm sorry that I am unable to tell you about the product itself as I ordered for a school supply shipment enroute to Haiti so only moved the boxes from my address to the church building for packing.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Aug 17, 2009

Timely delivery
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 02, 2009

They had the product I wanted, at a reasonable price.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 29, 2009

Great Service, fast delivery, good quality
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