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Music Box Attic Report Card & Customer Reviews

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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Apr 27, 2009

Great product and exactly as described/ordered. International delivery timing was not correct. Paid for expedited and was 8 business days from shipment notice instead of 3-5... missed the function by 2 days.
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1 out of 1 people found this review helpful.

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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Apr 27, 2009

I was unable to contact customer service to confirm my shipment. By e-mail or by telephone. However, the product, shipment, & delivery was execellent. Thank you.
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0 out of 0 people found this review helpful.

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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Apr 17, 2009

Item sent w/o engraved plague I ordered. Cust Svc agent very pleasant/apologetic. Needed item for anniversary dinner 4-14. Said she would send it at once 4-13. Has not arrived as of 4-17. Request refund of express shipping cost I paid.
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0 out of 0 people found this review helpful.

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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Mar 16, 2009

The clock , which I know is not Music Box Attics' fault, is smaller than I expected. The description by the manufacturer states 14", I did not think the 14" included the pendulums as well. But I am satisfied
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Mar 02, 2009

Love the boxes!! Just what I wanted!! Beautiful colors too!
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Feb 17, 2009

I did not receive any instruction for installing the cover-off, music-on, spring operated item. If I can't find out to install it, I will not be able to place the movement correctly in the music box. Then,I will have to return the music box movement.
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1 out of 1 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Feb 09, 2009

Are these units guarenteed? Just curious! Could visual the configuration until I recieved the product...
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jan 03, 2009

Company failed to live up to their rules regarding free shipping. I placed order 11 days prior and was within the 4 day free shipping. I tried repeatedly to contact them and when they finally responded I was forced to pay $50 to get this on time.
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1 out of 1 people found this review helpful.

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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jan 03, 2009

I would be interest in purchasing another music box attic
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0 out of 0 people found this review helpful.

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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jan 02, 2009

I ordered this as a gift, I never received and shipping information or confirmation of delivery.
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