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Music Box Attic Report Card & Customer Reviews

Ratings Report Card*

Music Box Attic Music Box Attic

Rated by
1,000 customers
since 2004

  • Overall Rating: 8.3Overall Rating
  • Would Shop Here Again: 8.1Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 8.0Customer Support

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Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 75% 82%
Neutral 25% 4%
Negative 14%
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*Ratings are for the past 90 days only.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jan 08, 2010

I requested to have a message included with my order, but was disappointed that this was only printed on the reciept and made it inappropriate to give the message along with the gift of the music box I purchased.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jan 05, 2010

I was extremly happy with the level of service I received and their accomidating the short deadline I had in getting my product to me in time for Christmas. I will highly recommend and definitely purchase from Music Box Attic again.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Dec 30, 2009

The music box was exactly what I had hoped it would be. Shipped very carefully and was rec'd in great shape. Thank You
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Dec 29, 2009

The quality was quite inferior to the price paid. The old addage that you get what you pay for isn't always true.....live and learn. The shipping and tracking were great though.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Dec 26, 2009

I was not pleased to receive a call implying that my order would NOT arrive on time unless I upgraded the shipping method. Seemed a scam to make more money or an admission that req'd shipping would not be done despite inflated shipping price
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Dec 25, 2009

the music box was prettier than the picture. It was smaller than what I was expecting but very pretty.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Dec 21, 2009

The only thing I wished would have been included in my purchase would have to be instructions. I had a little trouble getting my music box movement together and the online instructions didn't help to much.
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Dec 20, 2009

I did not order the wrong item - my order was correct. They sent the correct box with the wrong song on it.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Dec 18, 2009

I am very happy with the prioduct. I appreciate your quick shipping response. Thanks again.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Dec 17, 2009

Parcel shipped 1 week after it was said to be shipped. Product not exactly as the picture shows. Wanted that exact product, as shown in picture.
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