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TriVillage.com Report Card & Customer Reviews

Ratings Report Card*

TriVillage.com TriVillage.com

Rated by
1,000 customers
since 2004
  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.2Would Shop Here Again
  • On Time Delivery: 8.2On Time Delivery
  • Customer Support: 8.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 86% 88%
Neutral — 4% 3%
Negative — 10% 9%
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*Ratings are for the past 90 days only.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 28, 2008

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 22, 2008

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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Aug 21, 2008

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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 20, 2008

Good products and good prices. Shipping itself to australia didn't take long, it just took a while to dispatch. Ie order placed on 4th August, wasn't shipped till 16th.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Aug 16, 2008

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Aug 10, 2008

I love the product here...It was verynice to talk with Roy Lazarus, who did gave me good and help on the product I need.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 09, 2008

thanks
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Aug 07, 2008

I placed my order on 7/31/08 and requests it be sent USPS priority shipping the product was not even shipped until 8/7/08. if it had been mailed on 8/2 or 8/3 I would have recived this product by now. Why did I pay to have the product Priority shipped if it took 7 day to filll the order?
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Aug 04, 2008

Their website showed they had the product I wanted in stock. I placed the order on Tuesday, knowing that many retailer were out of it. Not until Sunday was I contacted and told they could not fill the order. By that time, the other merchants who initally had the product were now sold out.
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Aug 02, 2008

It would have been nice if someone sent me a mail and told me that one of the items where not in stock and that they where working with getting a new one. It took a long time and i wondered if the purches couldnt go tru. But it came at last :)
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