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AltE Store Report Card & Customer Reviews

Ratings Report Card*

AltE Store AltE Store

Rated by
2,500 customers
since 2004

  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 8.1Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 50% 81% 89%
Neutral 4%
Negative 50% 19% 7%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 19, 2009

I received my order very fast. Thank you!!
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 17, 2009

Nice online store! easy to navigate and shop. They could be a little more price competitive.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Oct 03, 2009

The oven had a slight dent on the top reflector panel. I'm still satisfied with the purchase.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 29, 2009

The packaging was not adequate. The liquid bottle had a hole in it and 1/4 of fluid had leaked inside the drum; box had a hole in it and one of the metal rods for the wheels was loose in the box. A second one we found in the yard.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 08, 2009

Good job in shipping expediently.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 28, 2009

The class was fabulous! It is inspirational due to the depth of knowledge of instructors, the prep by them, the hands on instruction, but mostly the passion the instructors have for their subject.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 27, 2009

Great Site, Good Prices, Excellent order processing.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 19, 2009

I ordered 4 items which came in the same shipping box. why was I charged a full shipping charge on each item instead of a single or pro-rated charge for them all shipping together. Looks like this is an extra profit center for someone.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 18, 2009

As always, the perfect product from the perfect website delivered in perfect time! Thanks for being the AltE store!
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 12, 2009

Large Item recieved was damaged still waiting for replacement, two items were missing. Packaging was to light to protect products, no detailed invoice was received with order.
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