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House of Inkjet Report Card & Customer Reviews

Ratings Report Card*

House of Inkjet House of Inkjet

Rated by
1,000 customers
since 2004
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.7Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 75% 91% 93%
Neutral — 6% 2%
Negative 25% 3% 5%
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*Ratings are for the past 90 days only.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

House of Inkjet was great. It was BizRate that sucked. I will only buy from them directly from now.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 05, 2009

the only complaint I would have is that the printer didn't want me to use non epson products, but after fiddling with it a bit it quit it's complainging.
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Nov 03, 2009

Order took almost a week to get here. I ordered on 10/24/2009 and did not receive until 10/30/2009 (seems an excessive amount of time). I was able to track the package.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 26, 2009

I inquired about a specific discount after purchasing. Although I went about it the wrong way, the customer service person sent me a really nice hand written note explaining how I can best handle special circumstances when purchasing. Thank you!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 25, 2009

Very pleased!!!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 23, 2009

Satisfied with order
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 20, 2009

Thanks! Very cooperative and flexible with my request to adjust products included in a package deal! Always a pleasure working with them, and are the only company that I've found to offer discounted products that work with my HP printer.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 17, 2009

Very pleased with the vendor
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 11, 2009

The cartridge I received had spilled all over inside the box and was only half full. Spilled ink all over the box and package AND wasted money are not enjoyable, to be euphemistic. Thank you.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 09, 2009

I was VERY satisfied with everything but the product. Unfortunately altered re-manufactured cartridges for the 1500, 2500, and 2550 do not work in a 2500.
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