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AirSplat Report Card & Customer Reviews

Ratings Report Card*

AirSplat AirSplat

Rated by
25,000 customers
since 2004
  • Overall Rating: 8.1Overall Rating
  • Would Shop Here Again: 8.2Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 7.8Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 95% 78% 83%
Neutral — 6% 5%
Negative 5% 16% 12%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 17, 2009

orderd 2 pellet bags did not get the free one
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 16, 2009

I love my airsplat purchase. The product was exactly what I wanted.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 14, 2009

The Airsoft butt where the motor is concealed has 2ea screws.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 12, 2009

firs tiem buying with airsplat and I am really satisfied. Price are already low and with coupon it is unbeatable.the shipping speed is increadible. really fast. The packaging was perfect. lot of foam pinut to protect the item.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Nov 12, 2009

I received my order damaged. Its been over a week and I have not heard anything from ups or airsplat
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 12, 2009

love the easy ordering process
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Nov 12, 2009

And check-out process let me use 2 different address. Airsplat changed their policy only available in fine print. They will only ship to billing address. 2 bags of 6 I've ordered BB's are open packages. One of 3 airsoft gun had bad plastic part.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Nov 12, 2009

You did not answer my e
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 12, 2009

There was no instruction booklet with this MB03. Should it have had a set?
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Nov 11, 2009

Need to have customer support on weekends. When I got ahold of the rep I was told I would not get my money back. The product didn't work and it was a gift; the company doesn't give enough time to return the product; 3 days after receipt isn't enough time.
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