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AirSplat Report Card & Customer Reviews

Ratings Report Card*

AirSplat AirSplat

Rated by
25,000 customers
since 2004
  • Overall Rating: 7.9Overall Rating
  • Would Shop Here Again: 7.9Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 7.5Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 78% 79% 78%
Neutral 8% 7% 8%
Negative 14% 14% 14%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 02, 2009

Thanks
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Jul 02, 2009

We still haven't received the Glock from airsplat.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 02, 2009

Airsplat is a very good company that sells quality guns at a reasonable price. Having free shipping for orders over $150 is great.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Jul 02, 2009

I would like to see them send a return label for ups to pick up the return
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 01, 2009

I purchased the Air Splat for my son and he just loves it. He says its PERFECT! Great quality, also.
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Jul 01, 2009

I already sent a comment and received nothing in reponse back.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 29, 2009

Fast and easy to order any item.
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Jun 29, 2009

It is difficult to get through the voice mail waits. Some of the product descriptions are incomplete and make it necessary to talk to a representative to get the correct ordering info. Long waits!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 29, 2009

The gas gun uses only canned air and it would have been nice to be told that so I didn't have to place a separate order and pay shipping again for the gas canisters.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 29, 2009

You always have the best prices but your handling times are slow.
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