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1STOPlighting - Your lighting superstore Report Card & Customer Reviews

Ratings Report Card*

1STOPlighting - Your lighting superstore 1STOPlighting - Your lighting superstore

Rated by
1,000 customers
since 2003
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 100% 91%
Neutral — — —
Negative — — 9%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 17, 2009

1STOPlighting has been great EVERY time I have purchased something from them. This purchase, a ceiling fan by Sea Gull Lighting, was MORE than described. It actually had the remote switch for the fan and light controls your choice of plate covers.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 13, 2009

Received my order quite quickly
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Oct 12, 2009

I have writen to them twice in the last 7 days and not got a single response. I finally got my fans 8 days AFTER ordering from this store and the store HAS A 2 DAY GUARANTEE....
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1 out of 1 people found this review helpful.

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 04, 2009

Good products and service
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 02, 2009

Initially the store was unwilling to honor the 150% price match because the price was less than cost, but after a few phone conversations they did honor it. I am very pleased.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 30, 2009

completed online survey. Everything was great. Erin, in particular was most helpful. Doing business with you has been a delight, and I am absolutely sure I will again, as will my family and friends
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 23, 2009

well done
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Sep 11, 2009

everything was great, thanks
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Sep 07, 2009

Nice products at a great! Very pleased with my shopping experience. Only concern I have, I called customer service for info and was told I would receive return call when the person had the info I was requesting. Never got a return call.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Sep 06, 2009

Before I made my purchase I enquired if I needed a canopy for the pendant lights and I was told NO. I do need canopies! I emailed to enquire which one will suite my purchase and a week later I have no response.
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