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Fine Wine House Report Card & Customer Reviews

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*Ratings are for the past 90 days only.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 29, 2009

Took advantage of free shipping. Normal shipping is too expensive.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 25, 2009

I have always enjoyed ordering from Fine Wine House. Their customer support is very timely if there is an issue, and always amenable.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 08, 2009

Fed Ex can't drop off without a signiture. Can you use other carriers that can leave item at door.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Mar 04, 2009

Excellent Company. I've used them before and probably will again.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Mar 04, 2009

Great service and delivery
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Feb 13, 2009

Very nice selection, just wish there where more Eisweins/icewines.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jan 28, 2009

keep the prices low
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Jan 21, 2009

I can buy the wine locally at a much lower cost.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jan 05, 2009

I was told that the wine I wanted was available then, nothing for several days (admittedly, it was just before Christmas). Then, I had to call to find out that my order was cancelled because they could not fill the order.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Dec 26, 2008

EVERYTHING WAS GREAT
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