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TheraGear® Report Card & Customer Reviews

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Sep 28, 2009

great service
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 20, 2009

There should be more discount on items purchased directly on-line over the internet. Since this is directly from the company I expect less mark-up.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 29, 2009

The only problem I had was the pump I ordered (along with the ball) is very wimpy and it was VERY difficult for me to fill the ball.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 02, 2009

I wanted to purchase the Pro Ball, but after several attempts, over several months the Pro Ball was not in stock.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 28, 2009

Thank you
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Jul 15, 2009

Only part of my order arrived.The remainder has not yet arrived.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 06, 2009

I was very pleased to have received a gift, it was unexpected and appreciated. Good customer service.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Mar 25, 2009

This is the second time I have ordered from Sissel. Very satisfied with the products and excellent customer service received on first order placed which is why I ordered from Sissel again!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Mar 18, 2009

My only issue is the shipping cost which cost almost as much as the item I purchased. I tried to find a similar item from a vendor who shipped from a closer geographic location but could not find one.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Feb 25, 2009

My order arrived very quickly, within 4 days. The incorrect size of ball was packed, but customer service took care of it immediately and the correct item was received in about 3 days. No problem! The customer service was so terrific.
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