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MartialMart Report Card & Customer Reviews

Ratings Report Card*

MartialMart MartialMart

Rated by
2,500 customers
since 2003
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive — 89% 90%
Neutral — — 3%
Negative — 11% 7%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Jun 23, 2009

The sashes I ordered are nice, but the color was not exactly what I had hoped. Also I was trying to track my order and it was very difficult to find out where the order was and when I might expect it. It did arrive quickly which was a surprise.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jun 22, 2009

I was pleased to find what I was looking for at MartialMart. However, I found some other items that I wanted and ordered them, also. Unfortunately, those items were out of stock. I was disappointed that I couldn't get those additional items, too.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 22, 2009

No one carry's the master rank for Tang Soo Do (it is Night Blue with a red strip in the center the length of the belt.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jun 18, 2009

I ordered a GI for my son two weeks ago. All I have recieved is this survey. There is not a phone number that I can find on your website. I sent and Email with this information and recieved NO reply. Cancel my order! Todd Buenting
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 15, 2009

good job, you'll be my first choice when ordering more equipment.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jun 09, 2009

WE JUST BOUGHT ANOTHER BAG FROM YOU. WE DECIDED WE DIDN'T LIKE THE LOGO, HAS NOTHING TO DO WITH THE QUALITY OF THE ITEM.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, May 10, 2009

I had a good experience ordering from this company.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Apr 28, 2009

was looking for uniform in wrap around (traditional) with same style, if they get this, i will be first in line!
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Apr 27, 2009

I was highly dissapointed with the with the tone, and resolution from customer service. I will not recomend.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Apr 14, 2009

I ordered a set of four small red bars for my Black Belt. Only one was received ! They were advertised as four of them for a small cost, so I am not out much, but I ordered them because I wanted them. I am disappointed that they were not sent !!!
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