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lighthousedepot Report Card & Customer Reviews

Ratings Report Card*

lighthousedepot lighthousedepot

Rated by
5,000 customers
since 2003
  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.9Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 96% 93% 95%
Neutral 4% 4% 3%
Negative — 3% 2%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 30, 2009

I do feel that, in these parlous economic times, prices are somewhat high. But the lighthouse models have been consistently good quality, make excellent gifts, and are items we feel comfortable recommending to others.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jun 30, 2009

Great unique products and a welcomed addition to my nautical collections - and my love of lighthouses....
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jun 29, 2009

THE PRODUCTS I RECIEVED WERE OF HIGH QUALITY, AND I AM ENJOYING THEM..THANK YOU.WILL BE BE ORDERING AGAIN IN THE FUTURE..
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 29, 2009

I have been really pleased with my purchases. Things have been sent on time, and in good condition. Thank-you.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 29, 2009

My friend was truly surprised with the lighthouse wATCH AND IT GOT HERE BEFORE HER B-DAY ON JUNE 29TH. THE CARD WAS ALSO BEAUTIFUL.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Jun 28, 2009

did not used to charge shipping--had a very large previous order with no shipping charges--this one almost doubled due to shipping charges
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 28, 2009

One of the two short sleeved T's shrunk. Washed in cold water. So now it's way too short.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 25, 2009

I have just subscribed to Lighthouse Digest, but I have not yet received a copy of the magazine. Anyway I'm sure I will receive it in due time.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 25, 2009

i was very pleased with all of the items i purchased. however i did want the grill cover that was in one of the previous cataloges i was sent. is there any way one can be ordered at the time? it was the neatest it i have ever seen.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 23, 2009

Was hoping to receive order before Father's Day, but it arrived the day after, which was not bad.
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