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Irv's Luggage Report Card & Customer Reviews

Ratings Report Card*

Irv's Luggage Irv's Luggage

Rated by
5,000 customers
since 2001
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 8.7Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 96% 96%
Neutral — — —
Negative — 4% 4%
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*Ratings are for the past 90 days only.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Feb 04, 2010

Very satisfied! Thank You!
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Feb 03, 2010

One afult with the attache case is its weight. my old Hartman case was much lighter in weight although it had the same space inside. Is there any other attache case available that is less weighty?
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jan 28, 2010

Buy with confidence ! Can not say enough about delivery and service as well as the quality of products !Gary - Cincinnati, OH
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jan 27, 2010

Perhaps my expectations were too high. Having bought from Irv's in the past, I have always received the order remarkably fast. Love Irv's - perhaps order will arrive today!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jan 16, 2010

For my first purchase with Irv's I was very pleased with service and delivery. I placed my order on line on Sunday afternoon and had the product in hand by Wed afternoon with their standard shipping. Way to go!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jan 16, 2010

I called Irv's before placing the order to determine whether the item was in stock and was told it would ship directly from the manufacturer. I received the item very quickly and am quite satisifed.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jan 14, 2010

My daughter used the backpack one time & the handle was broken. Your staff refused to take the item back. I was told to contact the manufactor. We had the bag less then a week.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jan 10, 2010

Good supplier, briefacase was exactly what I expected, shipped promptly
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Jan 04, 2010

Did not receive clear plastic 3oz container set as product advertisement insert states (Samsonite Quadrion).
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Dec 30, 2009

Great Transaction, quick ship, fantastic product, great price
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