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Roamans.com Report Card & Customer Reviews

Ratings Report Card*

Roamans.com Roamans.com

Rated by
150,000 customers
since 2001
  • Overall Rating: 8.3Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 8.3Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 84% 85% 85%
Neutral 8% 6% 6%
Negative 8% 9% 9%
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*Ratings are for the past 90 days only.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 02, 2009

I have yet to receive the product.. thank you.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Jul 02, 2009

I wore the suit 1X, washed it according to instructions and buttons have fallen off already, Rest of the order was fine. Will order again from Roaman's as I am usually totally satisfied
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jul 02, 2009

I ordered "polo style" shirts and they weren't quite the quality I was expecting. The shirts are, however, functional but only as very casual attire.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Jul 02, 2009

Since certain Sizes and styles are popular with larger women perhaps a larger quanity of those should be kept in stock. It can be very frustating and confusing getting your items over several shipments.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 02, 2009

I love Roaman's! The only item not received, yet, is on back-order, and I should be receiving it soon. Thank you all, so much, for a wonderful shopping experience, every time! Siincerely, Carla M. Jackson
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 02, 2009

I love shopping at romans.com, and have purchased several things, and I'm about to place another order while I'm online now.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 02, 2009

I WAS PLEASED WITH THE QUALITY AND EASE OF SHOPPING ONLINE.MERCHANDISE SHIPPED AND RECIEVED IN TIMELY MANNER.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Jul 02, 2009

I tried to follow measurements to order correct size however, clothes seem bigger when received.. Shoes were perfect but had a slight tear on sole so I glued it.. Next time I will order a size smaller and should receive what I want..
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jul 02, 2009

Wish non=sale items were cheaper
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Jul 02, 2009

I called Roaman's regarding the shipping time and that I paid an extra "express" shipping cost and could it be deducted off my credit card. The man I spoke to said "no". I finally received my order on 27 June 09.
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