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Roamans.com Report Card & Customer Reviews

Ratings Report Card*

Roamans.com Roamans.com

Rated by
175,000 customers
since 2001
  • Overall Rating: 8.2Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 8.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 82% 84% 84%
Neutral 8% 7% 7%
Negative 10% 9% 9%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

The suits fit nicely. Some of the shirts were too big. Waiting on the back order sweater. The sale prices were great. I will return some items. I hope that process will be easy to do.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 05, 2009

I love the clothes and the fast shipping/receipt of all items purchased online.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 05, 2009

I am very satified with my purchase from Roaman's!
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

One of the items I ordered fits very well. The other item is slightly too small or perhaps the design proportions are not quite right for me.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 05, 2009

I went back in to reorder an item I really liked and it is not available for a couple months. I wish these items were always available. It was not a fashion item. It was underwear which it would seem could be made available at most times.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Nov 05, 2009

I likee this military jacket I purchased. True to fit. I purchased the Red and purple. The major complaint I have about these jackets is that most of the buttons have fallen off because of poor sewing and I had to sew them back on, very time consumming.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Nov 05, 2009

loved it very comfortable and flattering
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

everything I've ordered from roaman, has been satisfactory
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 05, 2009

the free shipping lured me
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 03, 2009

Dissatisfied with the refund applied to purchases over 90 days return. This will influence whether or not I contiue to purchase items from Roamans. Quality of material very poor.
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