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Roamans.com Report Card & Customer Reviews

Ratings Report Card*

Roamans.com Roamans.com

Rated by
175,000 customers
since 2001
  • Overall Rating: 8.2Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 8.3Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 80% 81% 82%
Neutral 7% 8% 7%
Negative 13% 11% 11%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Feb 07, 2010

The 2 tops I purchased as well as the black hat fit great. The pursewas also good. The bra was really huge. Hope to return it soon. Justnot sure if its worth returning, buy the time I have to pay for returnshipping.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Feb 07, 2010

You shipped the correct items in two shipments. In the 1st shipment you shipped something I didn't order (as a separate package.) My wife called. It took some time to convince customer service that you needed to pay for shipping, as it was YOUR mistake.
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Feb 07, 2010

My order was a horror and a great disappointment! Roaman's used DHL to USPS, instead of using UPS to USPS. DHL cannot be tracked and takes days longer. Typical of Roaman's cheap methods and shoddy treatment of customers! I am furious!
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Feb 07, 2010

ok
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Feb 07, 2010

Roamans has my size, but lots of items seems to be "old lady" style. At the same time the models are slim and most garments look rediculous on them, so it's hard to imagine how it will look on you.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Feb 07, 2010

Everything was great. I was a bit worried when all my products didn't arrive together but I reviewed my receipt and found out the problem. You guys did a great job.
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Feb 07, 2010

The products are well made, I a bit disappointed because it was way too big. I's a 10-12 misses thought that these sizes were misses I understoon incorrectly. The cloting too big I decieded to keep and realter the cloting.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Feb 07, 2010

The only problem I had was that I ordered a Dressy dress and it was in a bag rolled up in my mailbox. Should have been sent in a box and folded nicely not rolled up!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Feb 07, 2010

totally satisfied with all the merchandise and the speedy delivery of my products.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Feb 07, 2010

A couple of the tops fit really weird. Very very small in shoulders. Large elsewhere. Rather than pay postage back will donate to charity. Ordered same size in all 5 tops. Yet none fit the same. Weird sizing.
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