Rate This Page

PETCO.com Report Card & Customer Reviews

Ratings Report Card*

PETCO.com PETCO.com

Rated by
175,000 customers
since 2001
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.5Customer Support

Customer Certified
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 98% 92% 92%
Neutral 2% 3% 3%
Negative — 5% 5%
Write a Review
*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Feb 07, 2010

I was really happy with my purchase online.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 1 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Feb 07, 2010

It was so nice to be able to order on line and not have to drive 30 miles to nearest Petco to purchase it.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Feb 07, 2010

Shopping at Petco.com was a great experience - from start to finish.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Feb 06, 2010

Love the Litter Champ except the scoop broke after only using it a couple of days.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 8.0 Customer Support
See all ratings

by Online Shopper, Feb 06, 2010

I am very satisified with the prompbr delivery.I have not see the items as I had them sent to my daughter, but she is satisfied so far.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Feb 02, 2010

I think the online prices are kinda high. but my order was on time
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Feb 02, 2010

As always, Petco ships very quickly. I'm very happy with Petco.com and will continue to use them for future purchases.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Jan 31, 2010

My only disappointment was that my items were shipped Fedex Home Delivery, and they were being delivered to a business, which I stated in the shipping address. This caused me to have to call Fedex to reroute the package.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
1 out of 1 people found this review helpful.

Did you find this review helpful?

Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Jan 29, 2010

Good stuff...
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
1 out of 1 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Jan 28, 2010

Petco in my book is very reliable and good quality products.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
1 out of 2 people found this review helpful.

Did you find this review helpful?

  1  |  2  |  3  |  4  |  5  |  …  
Shop for in