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Cell Phone Shop Report Card & Customer Reviews

Ratings Report Card*

Cell Phone Shop Cell Phone Shop

Rated by
125,000 customers
since 2001

  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 8.5Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 87% 88% 91%
Neutral 6% 4%
Negative 13% 6% 5%
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*Ratings are for the past 90 days only.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

I was aware that this item was refurbished; I thought I was getting a brand new earpiece.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 05, 2009

every thing works as advertised and exceedingly well priced. Thanks during these sensitive economic times. Just follow up on shipping dates and or tracking information.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

i always find cell phone shop very reliable.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 05, 2009

good job.
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Nov 03, 2009

the cellphone clip for my my i530 was very cheap and has already broke
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Nov 03, 2009

I bought 2 batteries at full price, and received used batteries (1-2 hrs).cell phone shop told me I can return at my expense, and only when they receive they will ship a new at my expense. I never had such bad customer service in my life!!!
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 03, 2009

Handfree was damaged upon arrival.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 02, 2009

I am very pleased with the service,prices, products and delivery time. I will not purchase cell phones item elsewhere, anymore. I highly recommend The Cell Phone Shop!!!!! One satisfied customer.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 01, 2009

The prices were very reasonable. However, you do get what you pay for. So the quality of the merchandise was not very good. I have a very hard time charging my bluetooth. It is as if the cord has a shortage. And the phone glove is loose already.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 31, 2009

Great vendor, all products great quality and super fast shipping.
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