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Brylane Home Report Card & Customer Reviews

Ratings Report Card*

Brylane Home Brylane Home

Rated by
150,000 customers
since 2001
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.5Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 85% 87% 89%
Neutral 5% 4% 4%
Negative 10% 9% 7%
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*Ratings are for the past 90 days only.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Feb 07, 2010

The fleece sheet sets are great. They are warm to touch even on 0 degree nights. Most of the time we don't need the blanket. Have ordered additional sets.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Feb 07, 2010

Everything I have ordered & received has been of good quailty. I have one item on back order but I can understand as it as hard to find item.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Feb 07, 2010

Hello~ I love the comforter, however it really does look like BLUE in the photo and it's not~ it's mint green. My suggestion would be to use the colors in the description, that way I wouldn't have had to guess and hope it was blue. Thank you.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Feb 07, 2010

Item was much more complicated to assemble than expected, but I love the piece.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Feb 07, 2010

order should have been double-checked for error before shipping. then customer has to go out of his/her way to get the item returned and wait for refund.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Feb 06, 2010

The color representations in the book and the actual items are not the same.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Feb 06, 2010

This product seems to be exactly what I was needing and very easy to put together.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Feb 06, 2010

I like to order items that are on sale. I get very disappointed when you run out of a item. When I'm told that my item is going to be on a certain day, it has been right on time. This is what I like about BrylaneHome. Thank you.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Feb 05, 2010

Just everything I order is on backorder.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Feb 05, 2010

The picture of the dishes really did not do them justice, they are beautiful. I'm very happy I purchased them.
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Top Selling Products from Brylane Home

Brylane Home Six 20-oz. Tumblers, 6.75"Hx3.75"Diam

Each double-insulated Tumbler is a different color so guests can tell their drinks apart! Shatter-resistant acrylic. Top-rack dishwasher safe

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