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Dennis Kirk, Inc Report Card & Customer Reviews

Ratings Report Card*

Dennis Kirk, Inc Dennis Kirk, Inc

Rated by
150,000 customers
since 2000
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.4On Time Delivery
  • Customer Support: 9.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 97% 96% 96%
Neutral 1% 2% 2%
Negative 2% 2% 2%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 01, 2009

The saddlebag brackets that I purchased did not take in account that the motorcycle might be equiped with a sissybar. Two prewelded bolts had to be cut off, grinded and drilled. I also had to purchase two allen head bolts.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 01, 2009

Bag quality is good but Not enought mounting points and opitions. The bottom of bag is not stift enought and sags on seat or lugage rack.It must be modified to have a quality fit.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 01, 2009

Dennis Kirk is one of the best merchants that I have ever dealt with. Great communication all through the purchase and delivery. Would highly recommend.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 01, 2009

Still awaiting credit to my account for the return of one product. My son was told credit would appear on my account as soon as product rec'd.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 01, 2009

As always, excellent service! Thank you.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 30, 2009

Great prices, on-time delivery, and free knee pads shipped with motocros pants. Can't ask for more.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 30, 2009

all good exept i dont like the web site, it too busy for the eye.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Jun 30, 2009

I thought I was buying the entire latch assembly, the latches and cover. so I have a beautiful set of Arlen Ness latch cover but no latches. The latch need to say latches not included. So know I am trying to track down latches.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 30, 2009

I have been a customer of Dennis Kirk for over twenty years and they have never disappointed me!!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jun 30, 2009

i have done business with dennis kirk before and was sastified and that helped make up my mind about this purchase even no he was a tad bit higher on this item than competitors. I had good experience before
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