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BabyAge Report Card & Customer Reviews

Ratings Report Card*

BabyAge BabyAge

Rated by
25,000 customers
since 2000
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.4Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 90% 94%
Neutral — 4% 3%
Negative — 6% 3%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 28, 2009

Happy so far--haven't opened package yet!
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 26, 2009

living in alaska means an expensive and long wait for anything
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 25, 2009

I was very happy with the notifications
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 23, 2009

I was amazed at how soon my order arrived.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 20, 2009

The packages got here just when it said they would!
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Nov 18, 2009

I called to request the item I ordered be sent to a different address and was told that it was possible and would be done. The item arrived at the wrong address.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Nov 17, 2009

Ordered a crib and changing table and they were never shipped - no one at Baby Age could tell me when it would be shipped and had to cancel order after waiting for a month for product. Ended up at Babies R Us and got a crib and table.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Nov 17, 2009

The top of the table was scratched but not bad enough to send back. Part of the underside of the table was chipped off. This must have happened when it was made and no one caught the mistake.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 16, 2009

Several pieces are damaged, or weren't finished correctly.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 13, 2009

The product was delivered when it was expected and was exactly what I had ordered.
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