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ice.com Report Card & Customer Reviews

Ratings Report Card*

ice.com ice.com

Rated by
75,000 customers
since 2000
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 8.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 96% 91% 91%
Neutral 2% 3% 3%
Negative 2% 6% 6%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 10, 2008

I have purcchased many items from ice.com and have always been very satisfied with the quality and service provided. Items are very good value for the cost. Special discounts make shopping affordable.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 09, 2008

I am TOTALLY happy with the products and service from this site! Awesome job; keep it up!!!
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Oct 09, 2008

I am satisfied with my perchase..
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0 out of 0 people found this review helpful.

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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 08, 2008

very happy with purchase
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0 out of 0 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 07, 2008

I was extemely satisfied with the entire purchase process. I will definitely order from them in the future.
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1 out of 1 people found this review helpful.

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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 07, 2008

I have not received my necklace..
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1 out of 1 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 07, 2008

I have gotten several item's and have been pleased each time. And i will buy from you again. Thank You Beverly McInnis
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 06, 2008

THE RING IS MUCH SMALLER THAN EXPECTED, EVENTHOUGH ER KNEW WHAT THE CAROT SIZE WAS BEFORE WE ORDERED. it just doesn"t look like it is what it should be
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1 out of 1 people found this review helpful.

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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 06, 2008

The only problem I had with this experience is I was send a 7.5 when I asked for a 7, so the ring is a little big however I do not have the time to got through the efforts to return the item which is a little dissapointing to me.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 06, 2008

I have purchased several pieces from ice.com, but was quite disappointed with the size of the item received against its appearance on the Net. The item is exquisite, but too small in diameter!
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