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decor24.com Report Card & Customer Reviews

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decor24.com decor24.com Not Yet Rated. Why?
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 04, 2009

I was apprehensive about the shipment but you were on time, the covers were well made, fitted the chairs like gloves, the colors matched and the bows were beautiful. Thank you!!!!
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Jul 24, 2009

I do not understand the "free shipping Credit". It seems that this is not accurate and misleading. The item price goes up quite a lot when you charge $22 for shipping the item. I didn't know it was a plastic sticker on the back holding the picture.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 07, 2009

The products lived up to my expectations and looked just like the pictures online. I was very please with the product and delivery.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, May 26, 2009

The package was shipped without the full appartment unit information - which was very clear on the invoice. It was held up wiuth UPS for 5 days additional. It was backorder anyhow so I received all much later then I wanted.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Mar 12, 2009

I will highly recommend decor24.com to everyone. I am very pleased with the service and product.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Dec 03, 2008

When I called customer support they were friendly and very helpful. I wish I had got the gentlemens name that helped me so I can mention him specifically. I had typed my email address in wrong and they corrected within minutes.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 16, 2008

This was the first time I purchased anything from decor24 and I will say the customer experience was great. If there is a need in the future, I will be a returning customer.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 13, 2008

I ordered my wedding favors online from decor24. When I get my shippment of about 4 boxes, I counted the items in each of my boxes and found that I was missing a few pieces. I called the customer service number and talked to a very nice man who listened to what happened, pulled up my order, said that he was sorry for the mixup and that he would send... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 26, 2008

Wonderful Service and Shipping, Everything is Great!!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 06, 2008

Great experience everytime I order.
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