Rate This Page

Rod's Western Palace Report Card & Customer Reviews

Ratings Report Card*

Rod's Western Palace Rod's Western Palace

Rated by
50,000 customers
since 2000
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 8.9Customer Support

Customer Certified
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 93% 93% 95%
Neutral 3% 3% 2%
Negative 4% 4% 3%
Write a Review
*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Nov 27, 2009

The cowboy nativity seen is great. My girlfriend being a cowgirl loves it. thank you!!!
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Nov 27, 2009

Fast shipping, right on time.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Nov 26, 2009

Always happy with Rod's products and prices, whether purchasing on line, in their store or at the Quarter Horse Congress.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Nov 25, 2009

Thank you! Ordered online for the 1st time w/ Rod's and delivery was prompt.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
See all ratings

by Online Shopper, Nov 25, 2009

I have received my order and I am very happy with it.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Nov 25, 2009

I am very pleased with the quality of the product and the delivery time. I always enjoy getting Rod's catalog and e-mail notices.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Nov 24, 2009

The items were extremely over priced. I bought the items I couldn't find elsewhere in lime green for my daughter's birthday. However, the high prices are not getting good press from me to my associates.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Nov 23, 2009

I found your products to be of very good quality and I was very impressed with the delivery time even though it was an international delivery. I have recommended Rod's(and will continue to do so) to all our Horsey friends.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Nov 23, 2009

Love shopping at Rod's. Always pleased with my purchases.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 6.0 Customer Support
See all ratings

by Online Shopper, Nov 23, 2009

UPS Charged an extra 13.21 for delivery to Canada. so a 50 dollar sweater became 83 dollars after delivery. do you have another shipping agent to use next time?
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

  1  |  2  |  3  |  4  |  5  |  …  
Shop for in