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Lighting Universe Report Card & Customer Reviews

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*Ratings are for the past 90 days only.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jun 08, 2009

The product does not meet my needs and I felt it was not accurately described. I am trying to contact the company to see if it is possible to return my items, but am having difficulty finding out how or if possible.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, May 29, 2009

Have not received item yet. Someone told me or I read that item was to be delivered Thurs. Didn't see it yet!!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, May 27, 2009

The first item shipped to me was damaged. Another one was sent but I haven't gotten the instructions about how to return the damaged one.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, May 10, 2009

Product came quickly but seemed flimsier than expected. It is also difficult to find the proper bulb for it, which is not even available on the site.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Apr 29, 2009

I'm very happy with the product I purchased, I wish I would have known how long it took to "confirm availability" (4 days) I would would have factored in the time and paid the extra shipping I needed.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Apr 21, 2009

The product was better than I expected for the money. I was very satisfied with what I purchased and would use your store again.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Apr 20, 2009

Please fix your site so that when you look at an item, they you go back to the main page, you go back to the spot you where looking at. On your site you go back to the top of the page and then you must scroll down to where you were before.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Apr 18, 2009

tracking numbers from the shipper are quite useful. Some of the sources provide them, e. g., Kingston Brass, others do not, and the latter group suffers by comparison. With a UPS or FEDEX tracking number, planning ahead becomes much more accurate.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Apr 15, 2009

I was astounded with how fast my order arrived. Order Saturday, arrived the following Tuesday morning. WOW
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Apr 14, 2009

Because of the conditions imposed by Bongo Int. for international shipping I have been obliged to return the goods. I cannot pay 500 USd for goods of 160 USD. When I will find a better shipping method I will come to buy again.
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