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American Musical Supply Report Card & Customer Reviews

Ratings Report Card*

American Musical Supply American Musical Supply

Rated by
50,000 customers
since 1999
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 96% 94% 95%
Neutral 1% 2% 2%
Negative 3% 4% 3%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 01, 2009

i'm very pleased with my order and will always buy from A M S,as i have in the past and i've told alot of my friends about the better prices,and how friendly dealing with American Music,thank you,
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Jul 01, 2009

All went well, but I have not had the time to use the product as yet
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Jul 01, 2009

There should be a note on the EZ Dupe products' pages that indicates that all duplicators are built to order, and IT TAKES 3 DAYS TO BUILD A UNIT.The UPS tracking number didn't help because it became available to me on the 6th day.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jun 30, 2009

JUst received my keyboard ;still reading and learning it. My only complaint is the speakers I expected the sound to be a little better. Otherwise on a scale of 1-10, I give it a 7.5
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jun 30, 2009

I had to have my order shipped to an address in Nashville although I need the items in the Virgin islands. This was so because I was not allowed to have my order shipped directly to my PO box in the VI. That cost me extra in shipping cost.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 30, 2009

I would rather have a gift card than the BS magazine options! No guitar magazines in the offer, what the ???????
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 29, 2009

Excellent way to shop. Thank you for your help, knowledge and professionalism.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 29, 2009

Thanks. Smooth, no problems, what I wanted, good price, reassuring return policy (i.e. indicative of "we realize we're in business to make sure you get what you want, not just to make a sale.")
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jun 29, 2009

Terms, terms, terms? My order was cut in 1/2 due to a 'credit inquiry' request. If I am required to use convinchional credit terms, I would just purchase my gear from the competition! And that's is going to happen!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 29, 2009

Good product, competitive price, shipped quickly, reliable merchant
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