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American Musical Supply Report Card & Customer Reviews

Ratings Report Card*

American Musical Supply American Musical Supply

Rated by
50,000 customers
since 1999
  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 94% 94% 94%
Neutral — 2% 2%
Negative 6% 4% 4%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Nov 13, 2009

I did not recieve item, and for whatever reason, merchant issued a "PARTIAL REFUND"... had no idea what went on. No reponse from email....
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 13, 2009

I thought the 2fer deal on the hats was great. Thank you
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 13, 2009

i have always had top rate service from AMS. I would recomend to anyone needing musical suppies.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 13, 2009

I am completeiy satisfied with my purchase from American Musical Supply. The VFS-2 foot switch for my VOX AD50VT 212 made it much more useable. It came on time and well packageed. It worked perfectly
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 13, 2009

Great Service!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 12, 2009

American musical is totally awesome i highly recommend them...
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 12, 2009

This is by far the best online musical supply company available. Great selection, prices, and delivery.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 11, 2009

Excellent shipping time and superb customer service in handling item damaged in transit. I will always visit AMS first when purchasing in the future.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 11, 2009

I really like your FAST shipping!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 11, 2009

Sorry for the late response but I was waiting to pick up a second item ( not from you ) and it was slow .
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