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Allegro-Music Report Card & Customer Reviews

Ratings Report Card*

Allegro-Music Allegro-Music

Rated by
2,500 customers
since 1999
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 9.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive — 83% 90%
Neutral — — 5%
Negative — 17% 5%
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*Ratings are for the past 90 days only.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jan 23, 2010

Excellent service regarding rare recordings that are very important. I hope your catalogue continues to grow.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Dec 26, 2009

Allegro-Music is a great source for hard-to-find classics in jazz, world and electronica. Keep up the good work!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Dec 25, 2009

good selection of educational CDs for children
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Dec 18, 2009

I miss being able to order demo disks along with my order. The web site is a bit confusing, moredifficult than before to find the music I want to order.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Dec 03, 2009

Thank you!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 20, 2009

I am happy with you product and your service.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 25, 2009

very happy with allegro
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Oct 02, 2009

After waiting a week, I contacted Allegro, by email and phone, after 2 emails, a confirmation that my item did not as yet ship, 3 more days of unsucessful contact, my order arrived unexpectedly. The tracking number I was given did not work.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 05, 2009

Service is excellent however it takes too long from time of order until product is delivered. Also when product is on backorder it is no automatically sent out, must be reordered
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 03, 2009

I find the web order page very irritating. Looking up product, ordering it is very time consuming. So much product is out of stock. Have to call to receive demo's. The last order took 2 days longer than it should have. Sales rep is wonderful.
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