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HouseOfBeautyWorld.com Report Card & Customer Reviews

Ratings Report Card*

HouseOfBeautyWorld.com HouseOfBeautyWorld.com

Rated by
1,000 customers
since 2008
  • Overall Rating: 8.5Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 8.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 67% 89% 87%
Neutral — 4% 5%
Negative 33% 7% 8%
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*Ratings are for the past 90 days only.
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 19, 2009

The wig I received was darker in 2 tone colours than order. The length is shorter than on your web site. It's a curly style, that just sticks out in an uncontrollable way, despite my trying to style it look ok.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 18, 2009

I'm still shocked at how quick my order came! I ordered other items from a another beauty co. right after I ordered from H.O.B. & received my order from them in 2 days & was really annoyed that my other purchase was taking so long-regular 1 week delivery!
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 16, 2009

no
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 15, 2009

Excellent in every aspect of their business
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Nov 15, 2009

This order was cancelled by the merchant. After I called, they said they did not have the merchandise in stock. There was also a problem with the paypal method of payment. Awful experience with this company and Paypal
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 11, 2009

Easy site to use.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 11, 2009

Commented after my last order. I've been very pleased.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 10, 2009

I am very happy with the service and the product that I have received.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 09, 2009

I am a very satisfied customer. Website easy to use. The shipping was very quick.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 08, 2009

A Representative Called me back to specify the color of my purchase. I was still sent the 2nd option color even though I asked to be opt out of the 2nd option color. If they did not have the specific color I would not have ordered the item at all.
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