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ReplacemyContacts.com Report Card & Customer Reviews

Ratings Report Card*

ReplacemyContacts.com ReplacemyContacts.com

Rated by
1,000 customers
since 2008
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.3Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.9Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 94% 95%
Neutral — 2% 1%
Negative — 4% 4%
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*Ratings are for the past 90 days only.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Nov 12, 2009

My order came wrong because of a mistake that Replacemycontacts made. I will not order from this company again. There are plenty of other contact companies out there for me to deal with.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 11, 2009

They were the cheapest and quickest vendor to provide me contact lens. Also, their shipping rates were really cheap.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 10, 2009

Site says that a rebate form will be sent with order, but it wasn't. I actually had to call customer service first before they would send me one. If they make a promise on the site, then they should DO IT
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 10, 2009

Very very happy with my experience. I wish all companies ran as efficiently and professionally as replacemycontacts.com does.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 09, 2009

Great prices/delivered on time/great buying experience
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 07, 2009

I'm very pleased with the service I received from Replacemycontacts.com and plan to do business with them again.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 07, 2009

I have used, and will continue to use, ReplacemyContacts.com as my primary provider of contact lenses. I am very pleased with the quality of their products and the competitive pricing they offer.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 03, 2009

Shipping took considerable longer that anticipated
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 02, 2009

Great, quick, reliable service. Will be my default contact orders.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 29, 2009

Sarah was great -- my dr wrote down the wrong rx and my contacts were replaced with no problem
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