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Celebrate Express Report Card & Customer Reviews

Ratings Report Card*

Celebrate Express Celebrate Express

Rated by
200,000 customers
since 1999
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 8.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 97% 95% 94%
Neutral 1% 2% 3%
Negative 2% 3% 3%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 02, 2009

My product actually arrived sooner than I expected. The quality is really good.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 02, 2009

I love the products you have but other party supply sites had some of the other products I wanted that your site didn't have so I had to order from two locations and pay different shipping costs. However, I am very happy with the products I received.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 02, 2009

I paid for the rushed delivery to be here by the 25th.Received the message it had been sent on the 21st, so I thought all was good.When it was 2pm on the 25th, and still not here, I got very nervous.It showed up in the evening, thankfully.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 02, 2009

Thank you, the order came on time(a day early actually!) and it was just what my daughter wanted for her big day. The party supplies were excellent quality. They also coordinated with the Evite invitation, a fun plus!!
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 02, 2009

When I received the box, it was open. It looked like the tape didn't seal properly and the top of the box had caved in. I was disappointed with the quality of the pinata.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 02, 2009

SHIPPING COST TOO HIGH
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Jul 01, 2009

Our oder was incorrect when it was delivered, but I contacted customer service and they solved the issue! She was fantastic, helpful, and kind! I wish I could remember her name!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 01, 2009

After I completed the other survey I wsa contacted by customer service, I will be responding to their e-mail but I just saw it in my inbox and have not had the time to call. This makes me very happy and most likely to use the site again.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 30, 2009

I will order from Celebrate Express again. I loved the selections
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 30, 2009

Very swift delivery and free shipping, courteous support on tracking of items
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