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Celebrate Express Report Card & Customer Reviews

Ratings Report Card*

Celebrate Express Celebrate Express

Rated by
175,000 customers
since 1999
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 8.9Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 90% 92% 92%
Neutral 3% 2% 3%
Negative 7% 6% 5%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Oct 10, 2008

I ordered the baby elephant costume and the liner is sewn in completely sideways! I would have expected better for $50! Now I have to go thru the hassle of getting another sent in time for holloween! I expect this will be handled ASAP!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 10, 2008

I have returned the first purchase a few days later and havent gotten a response or credit back yet.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 10, 2008

Good job!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 10, 2008

Everything went right, arrived earlier than expected what was great!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 10, 2008

My order came early and very fast. I will order from Celebrate Express again in the future.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 10, 2008

Items are of very high quality.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 10, 2008

Good delivery time, good selection, reasonable and competitive price
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Oct 09, 2008

costume is great, i expected the belt buckles to be of better quality, but overall it is cute. i am disappointed in shipping fees, i am constantly offered "free shipping" codes that are no use to me since i have a military fpo/apo address and it doesnt cost any more or less to ship to that address than another stateside address. i called to... More
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 09, 2008

It was a bummer you cancelled the Ironman costume but at least I found out right away and purchased it at target w/o shipping. I likely won't buy costumes again because they are ez for us to find at the local stores and cheaper.
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Oct 09, 2008

I ordered 2 costumes. One was defective in 3 ways: Baby Butterfly costume had 2 pen marks on wings, 1 shoe was missing & no antennaes were on the hat. They sent me a new costume but again the antennaes were missing on the hat. I didn't want to mess with this again so I made antennaes myself and attached them to the hat. This is the reason I will no longer... More
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