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Dog Beds & Crates Etc. Report Card & Customer Reviews

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Jun 24, 2009

The item was delivered in a box that was totally destroyed. There is damage to the product. I will be returning for a replacement item
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 17, 2009

The pet carrier is just what we wanted to take our dog with us on airplane trips... And the price was very fair
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Feb 16, 2009

The solvit car seat I received was scuffed up and had a small rip on the front. It looked like this item had been sold and attempted to be re-packaged. Also the color was not at all what I expected (I ordered light beige, but received a dark brown "YUCK"). When I contacted customer service via email the problem was left unsolved...I shouldn... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Feb 09, 2009

I was so happy with the item that I ordered anther one, unfortunitly they were now on back order. I had compared prices with other companies and Dog beds and crates were avarage 15.00 cheaper that competeters! with shipping it was 23.00 more at other companies. Great job keeping your prices down!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jan 30, 2009

The pictures/description online, and on the product tags received, show that the crate was to be purple and so that's what I wanted/exptected. Purple is my favorite color and so I thought it was the perfect thing. Don't take me wrong, I do not plan on returning it, I just expected to receive purple instead of blue since that is what's shown.
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Jan 05, 2009

We found that we needed more then the product had to offer for visability. Overall I leked the company and will propably use again if needed.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jan 02, 2009

The gate exceeded my expectations. I didn't need to put holes in my new home's walls. It matches my hard wood. Love it!!!!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Dec 11, 2008

I originally bought this bed in a smaller size at PetSmart. I did not know I could buy it direct from you. When I was looking for a larger size, as my dog outgrew the first one, I found your web-site. Your prices were much better. Thank you for the savings. The shipping time was great. I received the bed within just a few days.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 29, 2008

Excellent service, deliver and product.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 20, 2008

Very pleased with your service e-mails to me about delivery were very helpfull thanks from the users Duke and Jake two very lucky labs.
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