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Teavana Report Card & Customer Reviews

Ratings Report Card*

Teavana Teavana

Rated by
10,000 customers
since 2008
  • Overall Rating: 9.3Overall Rating
  • Would Shop Here Again: 9.6Would Shop Here Again
  • On Time Delivery: 9.4On Time Delivery
  • Customer Support: 9.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 100% 95%
Neutral — — 5%
Negative — — —
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Jan 07, 2010

I had a good experience ordering from Teavana and I enjoy the tea.
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2 out of 2 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jan 04, 2010

Ordering on the website was a breeze. We don't live near a store and I haven't been in a city lately with a store, so we were almost out of tea. Thanks so much for your excellent service and fine teas. Great holiday present!!!
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0 out of 0 people found this review helpful.

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Jan 02, 2010

Got certificate after Christmas but was hoping to receive it before Christmas
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0 out of 0 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Dec 11, 2009

Thank you. Smooth efficiency in handling the order and hence no interruption to my morning cuppa routine are much appreciated
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0 out of 0 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 06, 2009

Too expensive, this is something you only buy one time and move on to reality.
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0 out of 6 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 29, 2009

I LOVE our new tea maker! I bought this product in anticipation of using it at our office, and it makes everything smell delightful. I would highly recommend this product to anyone that enjoys tea and a perfect brew.
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3 out of 3 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 19, 2009

As always my experience was exceptional. Thank you Teavana.
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5 out of 5 people found this review helpful.

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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Sep 18, 2009

I never was notified when the order was shipped so I could not track it. I usually do that online.
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2 out of 3 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 15, 2009

Easy site to navigate - fantastic teas stuff - I have a gathering at the office at tea time.
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1 out of 1 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 14, 2009

Do NOT discontinue the GREEN TEA HEAVEN!!!! Favorite Green Tea!!
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0 out of 0 people found this review helpful.

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