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Pool and Spa Supply Store Report Card & Customer Reviews

Ratings Report Card*

Pool and Spa Supply Store Pool and Spa Supply Store

Rated by
100 customers
since 2008
  • Overall Rating: 9.3Overall Rating
  • Would Shop Here Again: 9.4Would Shop Here Again
  • On Time Delivery: 9.5On Time Delivery
  • Customer Support: 9.5Customer Support
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 100% 96%
Neutral — — —
Negative — — 4%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 10, 2008

my pool pump showed up sooner than expected thanks
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 30, 2008

Only highly trustable people like those at Pool and Spa Supply Store could carry on with full customer satisfaction such a troubled transaction.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 02, 2008

Very good communication, bought through ebay. Quick delivery.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 21, 2008

You had just what I was looking for, and I appreciate your very prompt service! Thank You very much! Sincerely, Pam Brock
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 14, 2008

I am happy you were able to supply me with the pump system I needed. I have alredy refered you to some of my friends that new new systems.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 05, 2008

I ordered the wrong size ladder.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Aug 01, 2008

we are having a problem with air bubbles since installing the pool pump. it is as though the rubber "O" ring is not installed, although it is. any suggestions? please call Mitch at 601-818-1333 thanks
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 14, 2008

I'm very pleased with my purchase. This is my second time that I have purchased products from Pool and Spa Supply Store. I still can not get over how fast the products arrive. I'm happy with the products and the service, great prices and will continue to buy from them.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 14, 2008

I was glad for the free shipping offer and even happier when the website stated most shipments are here in two days. Well, mine took 6 days to get here with my new pool pump. When I tracked it at UPS it was like watching a "Where's Waldo today" it went to 3 or 4 states before it got to mine. I would've gladly paid shipping to get it here faster... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 09, 2008

First time customer. I bought my item through eBay and it was a very easy transaction. Questions were answered promptly and in a friendly manner. Made it a pleasure to deal with. I've already recommended a friend who is interested in a similar item.
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