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TwistedGrins.com Report Card & Customer Reviews

Ratings Report Card*

TwistedGrins.com TwistedGrins.com

Rated by
500 customers
since 2008
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.3Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 8.8Customer Support

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 22, 2009

I didn't have to contact customer service on this order (I knew I wouldn't have to based on how smoothly my previous order went) but my rating is based on confirmations and the fact that you are asking us about how the order went -you care!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 26, 2009

Keep up the good work!!
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Sep 29, 2009

very good
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 30, 2009

Good customer service, good price, great communication.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Jul 26, 2009

Product was of very poor quality, cheap in fact.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Jul 23, 2009

Before bidding on item, I requested that I be sent the measurements of the item. I never received a response.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 22, 2009

The young man that I talked to on the phone was very courteous and helpful. I inquired about a product that is currently out of stock and he explained the supplier went out of business. I received it in two days.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 13, 2009

great party item
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 13, 2009

awesome product was latger than I thought, to cute, will probably buy others in the future.. made me giggle right out of the box.
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 12, 2009

I was not impressed with the Shipping of my product. It took 12 days to be received, USPS never updated their tracking. I had no idea what was happening. I will never purchase again from TwistedGrins if they continue to use USPS
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