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eSkinStore Report Card & Customer Reviews

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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Mar 03, 2009

I received my order recently & one of the product came in with spillage as the cap wasn't closed properly. I immediately sent an email to advise the damage, instead of providing a solution,i was told to contact customer service by phone?!
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Mar 02, 2009

I still have not received my order.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Mar 02, 2009

so far verysatisfy
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Feb 25, 2009

It would be nice if eskincarestore.com had a wider selection of bare minerals products/kits/combination products to choose from
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Feb 24, 2009

I ordered products and received am email that there was a backorder of some of them. I was also to get a free gift that was then unavailable. I was given samples to replace the free gift.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Feb 23, 2009

Product ordered was out-of-stock. E-mail promised bonus gift for lateness. Product arrived late without bonus gift. Order was over $120 and elgible for tube of leg cream. Tube so tiny that it was almost tossed with the package wrap.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Feb 16, 2009

One item was temporarily out of stock.I wish they would mark on the website when an item is out of stock. I would have waited to order the out of stock item for another time instead of having my whole order held up for one item.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Feb 12, 2009

Excellent service. Will definitely return to purchase more.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Feb 10, 2009

good service
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jan 28, 2009

The product arrived fairly late. Some of it was due to the product being on back order and partly due to a snow storm which they obviously could not control. Overall I was happy with the delivery of the product. I did receive conflicting information in one of the email updates on the shipment's delivery. That is why I contacted customer service.
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