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Kitchen Cabinet Hardware Report Card & Customer Reviews

Ratings Report Card*

Kitchen Cabinet Hardware Kitchen Cabinet Hardware

Rated by
2,500 customers
since 2007

  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 8.6Customer Support

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Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 100% 93% 95%
Neutral 5% 2%
Negative 2% 3%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 25, 2009

Just received partial shipment and backorder for rest. Took about 2+ weeks to get my order and was expecting it sooner. Created some issues with installing the order on a relative's cabinets.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 25, 2009

items incomplete, missing pull is backordered
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 24, 2009

Pleased with the product howerever, 1 knob broke during installation and we are one short for order. Need to order a replacement and one additional. Thank you,
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Nov 23, 2009

I AN STILL WAITING FOR A CREDIT FOR BACKORDER ITEM CANCELED.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 23, 2009

good quality; on time
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 15, 2009

Excellent service and quality
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 13, 2009

I wasn't sure when to expect the package. the info said shipped the next day.I receive packages all the time thru UPS,it took them 3 days to get me the package,not your fault.:)very satisfied otherwise..
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 13, 2009

I am highly satisfied and very impressed with their service. I ordered the wrong size and must exchange but the customer service is GREAT!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 12, 2009

Fantastic experience, saved me $75.00 over local boutique!
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 11, 2009

Initially, the item I ordered was out of stock, awaiting further stock from the manufacturers. I am, however, happy with the product now that I have received this and hope to install the hardware on my kitchen cabinets pretty soon.
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