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Kitchen Cabinet Hardware Report Card & Customer Reviews

Ratings Report Card*

Kitchen Cabinet Hardware Kitchen Cabinet Hardware

Rated by
2,500 customers
since 2007
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 8.5On Time Delivery
  • Customer Support: 8.6Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 87% 97% 96%
Neutral 13% 3% 1%
Negative — — 3%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 09, 2009

Quick, good price and look great!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 07, 2009

I thought it was great I sat here and picked out my own stuff with out any buddy asking me questions, Just bought my first home.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 03, 2009

i love the cabinet handles i received and have told all my friends how much more economical it is to order through your website
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Nov 02, 2009

I AM ANXIOUS TO FINISH MY KITCHEN REDO PROJECT. EVERYTHING IS DONE EXCEPT FOR MY NEW HINGES.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 31, 2009

Most of my order had to be back ordered. Joshua Bermann responded to my email. I wish to thank him for his concern. We have received the full order and installed the hardware. We are very pleased with the results! Thank you.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 30, 2009

Very good price and even though part of my order had to be back ordered they came within a couple of weeks.I called customer service and they got back to me the same day with an estimated delivery.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 28, 2009

I did not receive the complete order. Some of it was backordered which I hope to receive very soon or they hopefully let me know otherwise.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 27, 2009

The kitchen knobs were beautiful
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 24, 2009

Part of the shipment was not in stock and we had to wait until they
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 23, 2009

KCH was great. This survey and the "Prize" or whatever it was offered after the survey was not. It took time & got very convoluted. It was unclear if the order was complete & I could close out or if I had to continue the maze of crap.
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