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New Level Motor Sports Report Card & Customer Reviews

Ratings Report Card*

New Level Motor Sports New Level Motor Sports

Rated by
1,000 customers
since 2007
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 33% 77% 87%
Neutral — 10% 5%
Negative 67% 13% 8%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Nov 25, 2009

Orderd blue headlight bulbs as stated on product information, I installed bulbs and they are basically bright white. Title of product is misleading read as as follows: PlasmaGlow Xenon-Krypton Headlights Blue or Purple.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Nov 20, 2009

Left comment to require signature both times I placed orders ,both times left on door step only complaint dont have a comment section when you place an order if your not going to read it.$400 cold air intake left on a portch while out of town unacceptable
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Nov 19, 2009

I was told item shipped but tracking number was bogus. After being told my order was lost, item was reshipped after manufacture built new item. Then the tracking number worked. This was a very long process just to get an item you should have had in stock.
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Nov 19, 2009

This was my first purchase from New Level spending ~$300.00 I had to make 3 different calls to follow up on my order status - the online link was never updated. I NEVER received a call or email back with a status.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 18, 2009

hi, thanks for everything and I like your service, and I think that costumerservice is the most important thing in a company,thanks again and keep on doing a gooooood job. take care bye.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 10, 2009

Product shipped quickly but it was the wrong color from what I had ordered.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 01, 2009

Order was delivered as expected, on time and promptly. Highly recommended.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 29, 2009

Amazing customer service!!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 29, 2009

great service great prices
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 19, 2009

I couldn't believe how fast I received my item. I think I had it within 2 days. I was really surprised.
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