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Leslie's Swimming Pool Supplies Report Card & Customer Reviews

Ratings Report Card*

Leslie's Swimming Pool Supplies Leslie's Swimming Pool Supplies

Rated by
10,000 customers
since 2007
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.6Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 93% 96% 94%
Neutral — 1% 2%
Negative 7% 3% 4%
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*Ratings are for the past 90 days only.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 05, 2009

Leslie's Pool Supplies is always helpful when I have questions in the store. When I received the email that the shipping was free it was great because then I didn't have to go to the store and I knew exactly what I needed.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 03, 2009

I've ordered before and Leslie's continues to meet my needs and expectations.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 02, 2009

Wonderful service from ordering to delivery of my items.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Nov 01, 2009

i finally recieved my order after a few phone calls.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 31, 2009

We have ordered from Leslie's for at least 20 years our pool chemicals, replacement equipment, filters, heater, pump and pool sweeps and have never been unhappy with their service. We will continue doing business with them. Sincerely, Carol Hansen
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 30, 2009

Thank You!
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Oct 27, 2009

Rep seemed rather bored and irratated that I called on a Sunday. She wasn't rude but she wasn't friendly either.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 26, 2009

very good service
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 25, 2009

The part was for the Hayward Phantom. It was very expensive - they sold the tiny part I needed with lots of part I didn't. Hayward needs to rethink this. I about $200 worth of parts I don't need! It may be cheaper to buy a new system!!!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 25, 2009

Everything was great
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