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The Caledonian Kitchen Report Card & Customer Reviews

Ratings Report Card*

The Caledonian Kitchen The Caledonian Kitchen

Rated by
250 customers
since 2007
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.6Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 79% 89%
Neutral — 5% 3%
Negative — 16% 8%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Feb 08, 2010

Great job as always.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jan 23, 2010

The haggis was great & arrived on time exactly as detailed on your web site. I would really love to buy good quality vegetarian haggis (eg MacSweens) but the canned variety is not so good. We will be back again another year for Burns nights haggis
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Jan 23, 2010

I paid for 2-day delivery, ordering 1/15 for delivery 1/19. It arrived 1/20, a day late. I still had to pay $40 delivery. I was out of town in between these dates. Someone left a message but by the time we got it it was too late to cancel. I wasted $90.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Jan 21, 2010

When my order did not arrive in a reasonable time I contacted them and was told that they had tried to phone me. I did not receive any calls from them and my answering machine did not have any messeges left by them.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Dec 22, 2009

Your Haggis is the best, we love it :)
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Dec 18, 2009

i have not yet tried the products.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Dec 13, 2009

Slainte Mmath my freinds!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Dec 06, 2009

I thought that maybe with the haggis kit there might be something about how to address the haggis when it's served. I found that on line, though, so it's not a big deal.
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 15, 2009

Shipping and handling far exceeds actual cost. This will slow my desire to reorder or purchase any other products.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 26, 2009

The service and the food is excellent! Thanks.
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