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West Coast Drum Center Report Card & Customer Reviews

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*Ratings are for the past 90 days only.
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Sep 21, 2008

i still have not got my order.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 11, 2008

Worked with Steve. Very knowledgeable. Great to work with.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 26, 2008

I was deighted that I eventually found an online store that would sell me Zildjian cymbals. I was told how long they would take to be delivered and the timescales were met. The only organisation that I was disappointed in was the UK based Parcelforce, who need to bring servic elevels up to 21st century standards
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Aug 02, 2008

My order was canceled but İ was not ınformed
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 22, 2008

West Coast Drum Center meets and surpasses my expectations. They did not waste any time in notifying me if an issue came up which did not meet the agreement of the order. Hats off to WCDC. Will shop again.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 2.0 Customer Support
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by Online Shopper, Jul 09, 2008

There have to be another way to send the credit card, the fax is really a problem...I thought the snare drum will come in a case, but it did not
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 05, 2008

great selection
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jun 30, 2008

The staff was good--when I pointed out an inconsistency in the web site (site said to add an inch to drum to size SKB hard-case, which isn't what SKB says on their web site), they looked at it again and confirmed that I was right, the WCDC web site was wrong. and when they arrived my drums fit perfectly in the cases. The salesman also kindly offered... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 19, 2008

My order did not arrive on time ONLY due to the fact that it had to be orderred from Ludwig, and Ludwig took a while sending it. This was NOT West Coast Drums' fault. West Coast Drums were great in every aspect of the order.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 18, 2008

WCDC has everything I need. They ship promptly and package everything wonderfully.
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