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HardwareAndTools.com Report Card & Customer Reviews

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Feb 26, 2009

I'd have been perfectly satisfied if you offered the item in white, since I have white doors.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Feb 25, 2009

I ordered a Lodge stir fry pan with skillet handle as pictured in on line catalog. I received a Lodge wok with two loop handles. I kept the wok because customer service could not provide the pan that was pictured in catalog.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Feb 24, 2009

THEY FIT MY FIFTY YEAR OLD RED DEVIL DIAMOND POINT STAPLERS AND THEY ARE JUST WHAT I NEEDED.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Feb 20, 2009

nice to do business with..
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Feb 19, 2009

Very pleased. Tools met my expectations. Pricing was very reasonable.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Feb 18, 2009

I'm happy with my order, except it took 2 weeks to deliver. That is too long! Usually, I get my orders 7-10 days.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Feb 18, 2009

I was very pleased with the service and do plan on ordering more from hardware and tools.. thank you very much. Patricia
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Feb 17, 2009

easy shopping experience. paid with paypal which sped up check immensely. Got my order in one week. Product is exactly what I was looking for.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Feb 17, 2009

I rcvd a confirmation saying that everything I ordered was in stock & after that email, I rcvd two other emails saying thatit was backordered. They charged my credit card without sending out the merchandise. I cancelled my order & asked for a credit.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Feb 16, 2009

The photo of the washboard on your website was NOT representative of the product I recieved. I did not expect much for $6.99 but I still feel that the product was VERY over priced. IMHO you just just be more honest about the product description.
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