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Live Hermit Crabs.com Report Card & Customer Reviews

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Live Hermit Crabs.com Live Hermit Crabs.com Not Yet Rated. Why?
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jan 01, 2010

Thank you!!!! Sorry it took so long to respond. All hermies are doing well? Did you ever get any bites from the hermit crab site after I posted about your sale? Just curious.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Dec 30, 2009

I very much enjoy dealing with Live Hermit Crabs.com They respond to my emails in a very timely manner and are VERY helpful, knowledgable and curtious. I would recommend them to anyone.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Dec 06, 2009

Holidays prevented shipping from being on time. Once order shipped out was very satisfied.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 15, 2009

Great products, reasonable prices and fantastic packaging.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Apr 16, 2009

I HAVE NOT RECEIVE MY ORDER AS OF YET AND CANNOT GET THROUGH TO THEM ON THHEIR E-MAIL WILL NOT GO THROUGH AND WILL NOT LET ME TYPE MESSAGE TO THEM
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Dec 17, 2008

Customer service was excillent, products were as described, there was an issue with the shipping it took three weeks to get my products even though they were all in stock. Overall very pleased with my order.
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Nov 07, 2008

2 of the hermit crabs burried and went into molt right away... Usually only happens when i buy from petstores who dont care for them well. I am concerned they waited too long and wont make the molt.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Nov 06, 2008

I recieved my crab and the other items. The delivery process was very slow.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Nov 05, 2008

It took almost a month to receive them. I wasn't sure when they were to be delivered. No tracking number given either.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 11, 2008

overall i was quite pleased with my experience with livehermitcrabs.com .
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