The small box was broken on one side and the contents were trying to fall out. CargoGear needs to use a stronger box that fits better when shipping large wrenches that are heavy (or use packing material in the box).
Fed Ex could not find or did not put the effort in to finding my address. We are on a main road through a small town of Linn KS. Any one in the town could tell the driver where we live
The communication of Cargo Gear is commendable! They kept me informed through the whole shipping process and gave me the tracking numbers when it left their facility.