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CargoGear Report Card & Customer Reviews

Ratings Report Card*

CargoGear CargoGear

Rated by
1,000 customers
since 2007
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 8.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 97% 95%
Neutral — — 1%
Negative — 3% 4%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 16, 2009

The product is exactly as described on the web site. Shipping was free and very quick! Wonderful experience.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 12, 2009

Order was delivered much quicker than expected. The onle reason it does not get higher than an 8 is I have not yet used it.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 05, 2009

Thank you for sending my package. It was not damaged during shipment but does have what I suspect are a couple of mistakes in drilling of holes. Thanks for a good price of a good product.
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 02, 2009

My package arrived the same day as the email telling me it had been shipped.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 01, 2009

Great product!!!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Oct 26, 2009

Excellent web site. Excellent service. Good follow up: I think your e-mail response request and survey are great ideas that are well-executed.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 25, 2009

Great product, easy transaction
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Oct 17, 2009

I needed the product very fast and wasn't let down. Thank you CargoGear!
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Oct 17, 2009

I ordered an item from the CargoGear website that was listed as specific to my vehicle. I contacted CargoGear to let them know it was not the correct size for my vehicle. They asked me to "verify that the item I received was correct". (?)
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Oct 15, 2009

My product was shipped on time and was all in good shape upon arrival. My only issue is actually that the assembly instructions were very hard to understand, and I have now gotten some pieces that are not in original condition.
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