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WaterGarden.com Report Card & Customer Reviews

Ratings Report Card*

WaterGarden.com WaterGarden.com

Rated by
2,500 customers
since 2007
  • Overall Rating: 9.5Overall Rating
  • Would Shop Here Again: 9.6Would Shop Here Again
  • On Time Delivery: 9.5On Time Delivery
  • Customer Support: 9.2Customer Support

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Feb 07, 2010

Completely satisfied with order,delivery and customer service with a quick response from staff.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jan 15, 2010

Sorry, I was not in the USA when I placed my internet order. My packages go to my 2nd home in Maine and I will pick everything up in February. I will try to find out if your package has arrived.Eric Urbahn
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Dec 14, 2009

I have purchased from WaterGarden.com in the past and have always been highly satisfied.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Dec 10, 2009

this is a new pond and i havent opened the box as yet.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Dec 03, 2009

Great Company.....Great Services....Great Prices!!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 17, 2009

The pond pump I ordered was very reasonably priced, and shipping was free which was wonderful! I was shocked and thrilled when it arrived only 2 days after ordering it! Awesome customer service!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 15, 2009

it was easy shopping and the prices were the best i have yet seen i am very pleased and they also carried the products that i wanted which are rather hard to find
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Oct 18, 2009

It was unsettling NOT to know before the order was complete whether it was eligible for free shipping. It felt like one could get scammed. It reduces trust. And when I inquired, the rersponse was a little less than courteous. You should fix this.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Oct 14, 2009

I was pleased with everything. It actialy got here one day sooner that i thought
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Overall Rating: 3.0 Overall Rating
Would Shop Here Again: 2.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 3.0 Customer Support
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by Online Shopper, Oct 13, 2009

These two products that started out costing about $80 ended up costing double this amount with delivery, shipment, duty and whatever else.
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