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WaterGarden.com Report Card & Customer Reviews

Ratings Report Card*

WaterGarden.com WaterGarden.com

Rated by
2,500 customers
since 2007
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 75% 91% 94%
Neutral 25% 6% 3%
Negative — 3% 3%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Oct 07, 2008

once more.....
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 30, 2008

I ordered pond netting, and clips to tie it, but I had to make my oun stakes to tie it down.It would be nice if the where available from you also.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 25, 2008

The product is superb. My pond water was clearer after only one of the monthly applications. The item also arrived quickly.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 22, 2008

EXCELLENT COMPANY - I'VE ALWAYS BEEN COMPLETELY SARISFIED WITH THEM AND THEIR PRODUCTS
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 20, 2008

The plants I received were excellent quality. They came very well packed and were in very good condition.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 18, 2008

I am very, very pleased. My order arrived faster than I expected and it is as described. I will certainly be doing business with you again when the need arises... Thank you.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 16, 2008

great to do buisiness with
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Sep 15, 2008

I was very pleased with the timely way in which I received my item and it was in good condition. The box it was packed in was a little flimsy but the packing all around the rock was very supportive.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 13, 2008

I made a mistake and ordered the wrong item.Watergarden allowed the return nicely and easily.My account was credited much quicker than even i hoped for.Very reputable company.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 11, 2008

I have ordered from Water Garden before this purchase and will likely order more products in the future. I have contacted customer service before for some helpful information on a different item, which I received very helpful information.
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