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Boat Mart USA Report Card & Customer Reviews

Ratings Report Card*

Boat Mart USA Boat Mart USA Not Yet Rated. Why?
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jan 02, 2010

I had 2 orders on the same day. I recieved the water float but not the trailer wheel
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Dec 15, 2009

after getting sucked into giving my cc # to their help line - I was told we will get back rto you sometime!! I de activated my cc immediately
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Sep 07, 2009

Once I ordered and paid for my order, I did not receive any communication until I emailed them asking about the status of my order. That is when I got an email, and tracking info.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 07, 2009

One of the boat bumpers I ordered does not hold air. It must have a small leak in it some where. Other than that, no problems. I was super impressed with the fast shipping, will order again!!!!
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Aug 10, 2009

parts were of good quality and delivery was as i suspected about one week to the west coast.
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Aug 02, 2009

6 Navigon Freshmaps were listed as available on the website and I ordered 1. The next day they informed me that were no longer available. It is too bad that the website claimed to have them in stock, but, they were quick to let me know and refund my card.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Aug 02, 2009

I did not receive and shipping confirmations or tracking numbers until I requested them the second time. This should be SOP on all orders.....
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jul 17, 2009

THE TUBE BUSTED AFTER ONE TIME USE. DO NOT TRUST THIS TUBE TO LAST A LONG TIME. WAS TOLD I HAD TO CONTACT SPORTSSTUFF FOR A REPLACEMENT. CALLED AND THEY ARE REPLACING WITH NO PROPLEM, BUT I WOULD HAVE PERFERED A REFUND.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 16, 2009

Fast service and guaranteed low price.
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 07, 2009

It appears that the propeller housing I purchased will not fit my propeller hub - evidently I will need to order a new hub also.
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