everyone was very nice and helped push the refund on my synergy wetsuit thru, but i really wish i had know there was going to be 3-4 days of shipping/processing time added to my order beforehand
I ordered the socks for a birthday present for my brother to take back to the UK with me, but becasue they were out of stock I did not get them in time, they missed his birthday and now I have to mail them from the US to the UK
Sean and Brian are amazing. They are always so cheerful and happy to go above and beyond whatever it takes to make us happy. No pressure to make a sale. Just a casual conversation about their knowledge of triathlons. Everyone is always just so nice.
There's not enough info on some of the sizing recommendations by the manufacturer for the blueseventy swim cap... took a chance on the small size and it works for me... maybe you can help improve that.
I have yet to receive my order. Prior to this survey I received only one e-mail notifying me that the item I ordered was out of stock. I don't know if I will ever receive it. When, or if I ever do receive it, I will likely return it just on principle.